Testimony by Christopher Schuyler To the New York City Council, Committee on Transportation Regarding Fiscal Year 2025 Budget

Access-A-Ride, Access-a-Ride Reform Group, Disability Justice, Health Justice, MTA, News, Transportation

Testimony by Christopher Schuyler, Managing Attorney Disability Justice Program, New York Lawyers for the Public Interest To the New York City Council, Committee on Transportation Regarding the Preliminary Budget for Fiscal Year 2025 On March 14, 2024  

Thank you, Chair Brooks-Powers and Council Members, for the opportunity to present  testimony. 

Congestion Pricing 

NYLPI supports the swift implementation of the Congestion Pricing plan. Congestion Pricing  will bring many benefits to the City including reduced traffic in the central business district,  air quality improvements, and a reliable funding stream for the MTA needed for a vast array  of subway accessibility improvements.  

That said, people with disabilities must not be required to pay the toll. While people  without disabilities can avoid paying the toll simply by taking the subway, people with  disabilities do not have that option. The subway system is only 30% accessible, saying  nothing of whether elevators in those stations are operational, nor anything about the litany  of other accessibility barriers in the subways including excessive gaps between the platforms  and the trains. The inaccessibility of the subway system, often referred to as the lifeblood of  the city, means that people with disabilities must rely on ground transportation to get to their  jobs, school, medical appointments, friends and family – everywhere.  

The MTA’s history of deprioritizing subway accessibility caused the current unavailability of  mass transit as an option for many people with disabilities. Therefore, the MTA cannot now  expect people with disabilities, who due the MTA’s own decision-making are left with only  ground transportation, to pay the toll. Forcing people with disabilities to pay the toll would be  insult to injury; first, the needs of people with disabilities were long ignored by the MTA, and  now they are expected to pay for the fix to a problem caused by the MTA’s own inaction.  Shouldering people with disabilities with the burden to pay for subway accessibility is not  right.

We recommend that the Council encourage the MTA to broaden its exemption,  ensuring that people with disabilities are not charged the toll. To be clear, NYLPI is  not advocating for delayed implementation of Congestion Pricing, but instead recommends  that the MTA expand the disability exemption in a timely fashion as Congestion Pricing evolves. NYLPI recommends various changes to improve the disability exemption, including  linking the exemption reader to a personal device rather to a vehicle, providing a remote  option for applying for the exemption rather than requiring folks to appear in person at  assessment centers, and expanding the exemption to cover all people requiring the use of  wheelchair accessible taxis, Ubers, and Lyfts.  

Access-A-Ride (AAR) 

AAR, with nearly 170,000 users, is a dysfunctional system: rides must be booked at least one  day in advance, rides are chronically late, and riders often endure long, unpredictable, shared  rides to get to their destination. We urge the Council – which funds 70% of the AAR  system – to remedy these inequities, by advocating for improvement and  expansion of the on-demand pilot and by eliminating AAR assessment centers and  instead requiring proof of eligibility to be submitted by treating physicians. Notably, this latter recommendation would offer great savings to the City and State, is utilized  by paratransit providers across the state, and was previously used by the City prior to the  MTA taking over the AAR system. Additionally, the Council must ensure that the users  of the on-demand pilot are not charged the Congestion Pricing toll. 


We urge the Council to exercise robust oversight over the MTA to ensure that it  keeps and expands upon its promises to improve the accessibility of the subway  system. A more accessible MTA system will ultimately benefit the interests of both New  Yorkers and the MTA alike. Modernizing the system and making it accessible for the many  who have long been shut out of the system, including people with disabilities, the elderly, and  parents and caregivers, will encourage increased overall subway ridership – and less of a  need for AAR. 

The Council must also ensure that the MTA is held to its promise to allocate $5 billion of the $55 billion 2020-2024 Capital Plan to subway accessibility projects. Moreover, in addition to planned elevator and stair-free access, the Council must ensure that  the MTA addresses platform accessibility issues, including the gap between the platforms and  trains and the installation of detectable warning surfaces along all platform edges. Just as  stair-free access from the street to the platform is essential to accessibility, so too is platform  accessibility.

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Additionally, the Council must mandate that the MTA make accessibility improvements serving the needs of riders who are deaf and hard-of-hearing. For  example, when train conductors make verbal announcements, both in routine ways like when  a train goes express, or in serious, unpredictable ways including emergencies like active  shooter scenarios, riders with hearing disabilities have no way of receiving the message other  than to read the faces of fellow riders. This is not equal access to transportation. At a  minimum, the Council must direct the MTA to ensure that a screen on all train cars  contemporaneously relays messages as conductors announce them. 

Fair Fares 

We urge the Council to expand the Fair Fares program to New Yorkers with incomes under  200% of the federal poverty line, which will benefit over a million New Yorkers. 

Additionally, while the Fair Fares program was introduced several years ago, according to a  recent Community Service Society of New York report, more than half of eligible New Yorkers  are still not enrolled in the program. The problem is especially true for AA users. We urge  the Council to mandate the implementation of an extensive advertising campaign  – particularly targeted at eligible AAR users – to ensure that eligible New Yorkers  are aware of the benefit and how to opt into it. Additionally, people who contact the  MTA and the City Human Resources Administration should be promptly screened for Fair  Fares eligibility.  

Notably, the Fair Fares program – which is administered by the City not the MTA – serves as  only a bandage over the MTA’s discriminatory practice of excluding AAR users from the  discount programs available to subway and bus riders. Subway and bus riders who have  disabilities or are senior citizens have available to them a half-price MetroCard. They – and all  other subway and bus riders – also have the option of purchasing 7-day and 30-day unlimited  MetroCards, which provide significant savings to frequent users. AAR users are excluded from  each of these discount programs.  

The City contributes enormous funding to the MTA, and is entitled to make demands on the  MTA. We, therefore, urge the Council to exercise oversight and compel the MTA to  include AAR users in the same discount programs available to all other mass  transit riders. 

NYC Streets Plan 

The Streets Plan, as mandated by Local Law 195, is a bold reimagining of the City’s surface  level transportation networks and public spaces. However, only two years into the plan, the  City Department of Transportation (DOT) has twice missed on several of its key benchmarks, 

to the detriment of all New Yorkers including those with disabilities. In addition to the  completion of fewer miles of protected bike land and bus lanes than required by law, the DOT  has also failed to meet the required bus stop upgrades benchmark. With reduced funding  being allocated to DOT in 2025 under the preliminary plan, NYLPI is concerned that DOT will  continue its course of failing to meet its Streets Plant benchmarks. We urge the Council to  exercise oversight to ensure all promises within the NYC Streets Plan are met on  time. We also support the implementation of a Streets Plan projects “tracker,” as recently  proposed by Speaker Adams, to increase transparency and further encourage DOT to make  good on its promises. 

Moreover, the Council must ensure that the City’s Open Streets and Open  Restaurants programs are accessible. In far too many cases, Open Restaurant sheds  block the sidewalk and Open Streets barricades create access barriers for the disability  community, both in that Access-A-Ride drivers refuse to move the barricades to pick-up  customers at their doors, and with drivers with disabilities who are not able to move the  barricades without assistance. DOT told NYLPI that it is working on the problem, including by  adding phone numbers on the barricades, which people in need of help can call and a nearby  attendant will assist. DOT plans to add these phone numbers to the 34th Avenue Open Streets  in Queens. The Council must ensure that this is completed expeditiously – both at  this location and all other Open Streets locations throughout the City. 

Green Rides Initiative 

We urge Council to encourage City Taxi and Limousine Commission (TLC) to meet  with the MTA to determine how Congestion Pricing can be utilized to assist TLC in  carrying out the Green Rides Initiative, which requires that all high-volume for-hire  vehicles (HVFHV), including Uber and Lyft, be either wheelchair accessible (WAV) or zero emission by 2030. 

Further, NYLPI recommends that the Council urge TLC to amend and enhance its  Green Rides Initiative to require that all HVFHVs be both WAV and zero emission  by 2030. By permitting the industry to choose between WAV and zero-emission vehicles, the  transportation needs of the disability community will be at risk. If given the choice, NYLPI  foresees that inaccessible zero-emission vehicles will be purchased at far greater rate than WAVs, given the relative costs of each type of vehicles. Though WAV zero-emission vehicles  are not currently available in the United States, the City can harness its immense market  power to influence changes in this regard; TLC must consult with vehicle manufacturers to  encourage the design of a marketable WAV zero-emission vehicle. 

NYC Ferry 

Members of the disability community have reported that NYC Ferry suffers from various  accessibility issues, including lack of signage, particularly important for those who are deaf  and hearing impaired, as well as a lack of clear and accessible paths from street to landing.  The Council must ensure that NYC Ferry funding be used to abate these  accessibility issues. 

Thank you for reviewing my testimony. I am happy to discuss any of these recommendations. 

Christopher Schuyler, Managing Attorney
New York Lawyers for the Public Interest
151 West 30th Street, 11th floor
New York, NY 10001
[email protected]
(212) 244-4664 

About New York Lawyers for the Public Interest 

For nearly 50 years, New York Lawyers for the Public Interest (NYLPI) has been a leading civil rights  advocate for New Yorkers marginalized by race, poverty, disability, and immigration status. Through  our community lawyering model, we bridge the gap between traditional civil legal services and civil  rights, building strength and capacity for both individual solutions and long-term impact. Our work  integrates the power of individual representation, impact litigation, and comprehensive organizing  and policy campaigns. Guided by the priorities of our communities, we strive to achieve equality of  opportunity and self-determination for people with disabilities, create equal access to health care,  ensure immigrant opportunity, strengthen local nonprofits, and secure environmental justice for low income communities of color. 

About NYLPI’s Disability Justice Program 

NYLPI’s Disability Justice Program works to advance the civil rights of New Yorkers with  disabilities. In the past several years alone, NYLPI disability advocates have represented thousands  of individuals and won campaigns improving the lives of hundreds of thousands of New Yorkers. Our  landmark victories include mandating that the MTA equitably provide its Access-A-Ride services to all  applicants and riders with limited English proficiency. We have worked together with the MTA to  bring about an “on demand” Access-A-Ride program and to enable New York’s most indigent  residents to obtain Fair Fare discounts when using Access-A-Ride. We recently filed a class action  lawsuit seeking to permit all Access-A-Ride users to access the same discount programs available to  all other MTA transit users, as well as a class action to remedy the enormous gaps between subway  cars and subway platforms system-wide.


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