Testimony of Congresswoman Carolyn B. Maloney on Access-a-Ride On-Demand Program

July 27, 2022

AAR Settlement, Access-A-Ride, Access-a-Ride Reform Group, Disability Justice, MTA, News

The back of a wheelchair headrest is adorned with various pains, including one that says "Elect Disabled Women" and another which says "Disability equals Diversity."

New York Congresswoman Carolyn B. Maloney delivered testimony to the Metropolitan Transit Agency (MTA) in support of prioritizing the expansion of Access-a-Ride’s On-Demand program. Access-a-Ride (AAR) is NYC’s accessible van transportation system and a lifeline for many people with disabilities. The pilot On-Demand program provides users with the flexibility to obtain rides as needed without extended travel times.

“I am told that use of the traditional AAR service comes with its own challenges. Riders must schedule their transportation at least a day in advance, and they are not guaranteed accommodation of their desired pickup or drop-off times…. AAR’s e-hail, On-Demand pilot program provides a solution to these problems and is vital to creating equitable access to transportation for all New Yorkers.”

Read Congresswoman Maloney’s testimony on our website.

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